Department of Tourism
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Peñafrancia Basilica

Peñafrancia Basilica

Located on the outskirts of Naga City, the Peñafrancia Basilica enshrines the image of Our Lady of Peñafrancia—an 18th century sculpture of the Blessed Virgin Mary and the Patroness of Bicol. It is one of the largest Marian Pilgrimage Sites in Asia.

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    Our Partners

    Together in the shared vision of a stronger, forward-looking tourism industry, our valued partners help bring the Philippines closer to travelers all over the world.

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    Send love wherever, whenever.

    !
    Guide

    Write about anything—a letter to someone you've been meaning to talk to, a place you've been longing to revisit, or fond memories from home through the years.

    Whether for family, friends, or your younger self, let your heart rediscover the stories only you can tell.

    Soundtrack
    Select your song
    ▼
    Emoji
    Emoji
    SB19, JOLIN
    Everblack
    Everblack
    SB19
    Mana
    Mana
    SB19
    MAPA
    MAPA
    SB19
    Memories
    Memories
    SB19
    Bazinga
    Bazinga
    SB19
    Toyfriend
    Toyfriend
    SB19, BE:FIRST
    Visa
    Visa
    SB19
    Wakas
    Wakas
    SB19
    What
    What
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    Data Privacy Notice

    Introduction

    Department of Tourism (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC).

    By accessing and using this website, you acknowledge that you have read and understood this Privacy Policy.

    Information We Collect

    We may collect the following information when you interact with our website:

    • Full name
    • Email address
    • Contact number
    • Organization or company affiliation
    • IP address and browser information
    • Website usage and analytics data
    • Any information voluntarily provided through forms, inquiries, registrations, surveys, or subscriptions

    Purpose of Processing

    Your personal information may be processed for the following purposes:

    • To respond to inquiries, requests, and feedback
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    • To improve website functionality and user experience
    • To generate statistical and analytical reports
    • To comply with legal, regulatory, and government requirements
    • For other legitimate purposes consistent with our mandate and applicable laws

    Legal Basis for Processing

    We process personal data based on one or more lawful criteria under the Data Privacy Act, including:

    • Your consent
    • Compliance with a legal obligation
    • Performance of a public function or mandate
    • Legitimate interests pursued by the organization, provided these do not override your fundamental rights and freedoms

    Data Sharing and Disclosure

    We do not sell, rent, or trade personal information.

    Personal information may be shared only with authorized personnel, service providers, government agencies, or third parties when:

    • Required by law or lawful order
    • Necessary to fulfill the purposes stated in this Policy
    • Authorized by the data subject
    • Necessary to protect the rights, property, or safety of the organization and the public

    All third parties are required to maintain the confidentiality and security of personal data.

    Data Retention

    Personal information shall be retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. After the applicable retention period, personal data shall be securely disposed of or anonymized.

    Security Measures

    We implement reasonable and appropriate organizational, physical, and technical security measures to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

    These measures may include:

    • Secure servers and networks
    • Access controls and authentication procedures
    • Data encryption where applicable
    • Regular monitoring and security assessments
    • Personnel confidentiality obligations

    Cookies and Analytics

    This website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

    Users may modify browser settings to refuse or manage cookies. However, certain website features may not function properly if cookies are disabled.

    Your Rights as a Data Subject

    Under the Data Privacy Act, you have the right to:

    • Be informed about the processing of your personal data
    • Access your personal information
    • Object to processing where applicable
    • Correct inaccurate or incomplete information
    • Request the deletion or blocking of personal data under certain circumstances
    • Withdraw consent where processing is based on consent
    • Lodge a complaint with the National Privacy Commission
    • Seek damages for violations of your data privacy rights

    Links to External Websites

    This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their respective privacy policies.

    Changes to this Privacy Policy

    We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

    Disclosure / Notice to the Public

     

    The information contained in the Department of Tourism (DOT) website is for general information purposes and provided for public convenience only. While the DOT strives to provide high-quality content, it cannot guarantee the accuracy, reliability, or timeliness of the information published on this website.

    The DOT shall not assume responsibility for any errors, inadequacies, omissions, or accidental alterations that may have occurred in or arisen from the use of information obtained through this website.

    All materials on this website are in the public domain unless otherwise stated. Any use, access, or download of materials from this website shall be for personal and non-commercial purposes only. The Department of Tourism (DOT) seals, logos, and other official insignia may not be used or reproduced without the prior written permission of the DOT.

    All tourism offerings featured on this website, including links to external websites and booking platforms, are provided by third-party stakeholders. The DOT does not control these external websites or platforms and assumes no responsibility for their content, availability, privacy practices, or services.

    The inclusion of, or reference to, any external website, booking platform, product, service, or organization does not constitute or imply endorsement, recommendation, or approval by the Department of Tourism of the views, information, products, or services contained therein.